Artwork Service Policy

1. Artwork Evaluation

Before beginning a project, Miju Graphics may review the artwork provided by the customer to determine:

• Image quality and resolution

• Artwork complexity

• Number of colors

• Required production method

• Printing or embroidery requirements

• Required dimensions

• File format

• Level of cleanup or recreation required

• Estimated production time

The condition of the original artwork may affect the project price and turnaround time.

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2. Artwork We Accept

Customers may submit artwork in formats such as:

• JPG

• PNG

• PDF

• AI

• EPS

• SVG

• PSD

• Other commonly used graphic formats

Not all files are suitable for direct production. Miju Graphics may need to rebuild, trace, simplify, recolor, or otherwise modify artwork before it can be used for production.

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3. Artwork Cleanup & Vectorization

Artwork cleanup may include:

• Removing unwanted elements

• Correcting shapes

• Cleaning edges

• Rebuilding damaged artwork

• Vectorizing raster images

• Improving line quality

• Recreating missing details

• Preparing artwork for specific production methods

The amount of work required depends on the condition and complexity of the original artwork.

A simple vectorization and a complete artwork recreation are considered different levels of service and may be quoted differently.

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4. Screen Printing Artwork

Screen-printing artwork may require:

• Spot-color preparation

• Color separations

• Halftones

• Underbase preparation

• Print-size adjustments

• Registration considerations

• Production cleanup

• Other preparation based on the printer's requirements

Customers should provide the printer's specifications whenever available.

Final screen-printing results may vary depending on the equipment, inks, screens, garments, printing process, and settings used by the production facility.

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5. Sublimation & Digital Printing Artwork

Sublimation and digital printing projects may require:

• High-resolution artwork

• Recoloring

• Background removal

• Image cleanup

• Size adjustments

• Color adjustments

• Print-area preparation

• File optimization

Colors displayed on a monitor may differ from the final printed product due to differences in monitors, color profiles, printers, inks, substrates, and printing conditions.

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6. Embroidery Artwork

Artwork intended for embroidery often requires simplification because embroidery has physical limitations that do not apply to digital artwork.

Miju Graphics may modify:

• Small details

• Thin lines

• Text

• Shapes

• Colors

• Spacing

• Artwork density

• Other elements that may not reproduce properly in embroidery

The final embroidered result may not look exactly like the original digital artwork.

Unless specifically agreed upon, Miju Graphics provides embroidery artwork preparation and does not guarantee the final embroidery production result.

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7. Quotes

Each project is evaluated individually.

Quotes may be based on:

• Artwork condition

• Complexity

• Number of colors

• Number of designs

• Production method

• Required file formats

• Number of revisions

• Turnaround time

• Rush requirements

If the project changes substantially after the quote is provided, Miju Graphics may revise the quote before completing additional work.

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8. Revisions

A project may include a specified number of revisions depending on the quote.

A revision generally means a reasonable change to an existing design.

The following may be considered additional work:

• Changing the original concept

• Requesting a new design direction

• Adding substantial new artwork

• Creating additional versions

• Adding additional colors or separations

• Changing production methods

• Rebuilding artwork after approval

Additional charges may apply.

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9. Customer-Supplied Information

Customers are responsible for providing accurate information necessary to complete their project.

This may include:

• Correct spelling

• Names

• Dates

• Numbers

• Logos

• Dimensions

• Colors

• Garment or product specifications

• Production requirements

• Printer or embroidery specifications

Miju Graphics is not responsible for errors resulting from incorrect or incomplete information supplied by the customer.

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10. Customer-Supplied Artwork & Copyright

Customers are responsible for ensuring that they have the legal right to use any artwork, logo, photograph, trademark, font, character, image, or other material they provide to Miju Graphics.

By submitting artwork, the customer represents that they have the necessary rights or authorization to request its reproduction, modification, or preparation.

Miju Graphics may refuse to work with artwork when there is reasonable concern regarding copyright, trademark, licensing, or other intellectual-property issues.

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11. Final Artwork Approval

Before production, customers should carefully review the final artwork.

Customers are responsible for checking:

• Spelling

• Numbers

• Dates

• Colors

• Dimensions

• Placement

• Logos

• Contact information

• Other important details

Once the customer approves the final artwork, responsibility for customer-approved information rests with the customer.

Changes requested after final approval may be subject to additional charges.

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12. Production Specifications

When artwork is being prepared for a specific printer, embroiderer, manufacturer, or production facility, customers should provide the relevant production specifications.

If specifications are not provided, Miju Graphics will use reasonable professional judgment based on the requested production method.

Miju Graphics cannot guarantee that artwork prepared without the production provider's specifications will meet that provider's specific requirements.

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13. Rush Artwork

Rush artwork may be available depending on workload and project complexity.

Rush requests are subject to availability and may include an additional rush fee.

A rush project does not begin until the necessary artwork, information, approvals, and required payment have been received.

Customer delays, additional revisions, or missing information may affect the requested deadline.

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14. Turnaround Time

Estimated turnaround times are based on the information available when the project is accepted.

Turnaround times may vary depending on:

• Project complexity

• Artwork condition

• Customer response time

• Revisions

• Additional requests

• Missing information

• Technical issues

• Third-party requirements

Miju Graphics will make reasonable efforts to meet estimated deadlines but cannot guarantee a specific completion time unless expressly agreed upon in writing.

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15. File Delivery

Final files will generally be delivered in the format or formats agreed upon for the project.

Examples may include:

• AI

• EPS

• PDF

• PNG

• JPG

• SVG

• PSD

• Production-specific file formats

Editable working files, layered files, source files, or other internal production materials are not automatically included unless specifically stated in the project quote.

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16. Artwork Ownership

Payment for artwork services does not automatically transfer ownership of Miju Graphics' underlying creative process, working files, templates, or proprietary materials.

Customer-owned logos, trademarks, photographs, and other materials remain the property of their respective owners.

Ownership or licensing of a newly created design will depend on the agreement made for the specific project.

If exclusive ownership or transfer of copyright is required, this should be agreed upon in writing before the project begins.

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17. Portfolio Use

Unless otherwise agreed in writing, Miju Graphics may display completed artwork in its portfolio, website, social media, promotional materials, or other examples of its work.

Customers may request confidentiality for unreleased, confidential, or private projects.

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18. Third-Party Production

Miju Graphics may prepare artwork for use by third-party printers, embroidery companies, manufacturers, apparel companies, or other production providers.

Miju Graphics is not responsible for errors, delays, defects, color variations, material issues, machine problems, or other problems caused by a third-party production provider.

Customers should communicate directly with their production provider regarding production specifications, quantities, pricing, manufacturing, and final product quality.

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19. Customer Responsibility

The customer is responsible for:

• Providing accurate project information

• Providing authorized artwork

• Reviewing proofs

• Approving final artwork

• Confirming production specifications

• Communicating requirements from the production provider

• Paying agreed project fees

Miju Graphics will use reasonable professional care in preparing artwork based on the information provided.

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20. Questions About Your Artwork

If you are unsure whether your artwork is suitable for printing, embroidery, sublimation, or another production method, you may contact Miju Graphics for an artwork evaluation.

Miju Graphics LLC

By Mail: 3090 E. Slauson Ave. #1021 Huntington Park, CA 90255

Phone: 323-347-1581

Email: mijugraphics@gmail.com

We are happy to review your artwork and explain what may be required to make it production-ready.